Privacy policy

This Privacy Policy describes how Vallenzi (the "Site", "we", "us" or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Vallenzi.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last updated" date, and take any other action required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect or defend our Services, rights, and users.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site and Services. When we use the term "personal information", we refer to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly From You

The information you provide directly may include:

  • Basic contact details, including name, address, phone number, and email.

  • Order information, including billing and shipping address, payment confirmation, and contact details.

  • Account information, including username, password, and security details.

  • Shopping information, including items viewed, added to cart, or saved.

  • Customer support information, including messages and communications with us.

Some features may require you to provide personal information. If you choose not to provide it, you may not be able to access certain features.

Information We Collect Through Cookies

We automatically collect certain data about your interaction with the Services ("Usage Data"). This may include device, browser, IP address, and browsing behavior using cookies and similar technologies.

Information We Obtain From Third Parties

We may obtain information from third parties such as:

  • Service providers like Shopify that support our store.

  • Payment processors handling transactions securely.

  • Analytics and advertising partners using tracking technologies.

We are not responsible for the accuracy or practices of third-party services.

How We Use Your Personal Information

  • Providing Services: Processing orders, payments, shipping, and account management.

  • Marketing: Sending promotional emails, SMS, and advertisements.

  • Security: Detecting fraud and protecting users.

  • Communication: Providing customer support.

Cookies

We use cookies to improve functionality and user experience. Learn more at https://www.shopify.com/legal/cookies.

Sharing Personal Information

We may share your information with trusted partners to operate our business and provide services.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from minors.

Contact

If you have any questions about this Privacy Policy, please contact us at info@Vallenzi.com.